Customer-Centric Teller: Drive Financial Wellness & Service

Northwest Bank; Mayville (ND); On-site; USD 21,000 - 23,000; Full time

Job summary

Northwest Bank in Mayville, ND is seeking a Teller to join our retail network and deliver excellent customer service. You will welcome customers, process transactions, resolve issues, and refer referrals to the appropriate line of business to support sales goals.

The role emphasizes cash handling, effective communication, and knowledge of bank products. Evening hours and weekend work are required; training is provided, with competitive hourly pay and benefits offered.

Qualifications

• Customer service experience helpful and preferred to ensure strong client interactions.
• Cash handling experience preferred to maintain accuracy and trust.
• Knowledge of banking products and services is advantageous for recommending solutions.

Responsibilities

• Balance teller drawer daily and assist in vault and device balancing as needed.
• Assist customers with questions, resolve issues, and refer complex requests to appropriate team members.
• Greet customers, deliver exceptional service, and promote Northwest Bank offerings.

Skills

Customer service

Cash handling

Banking knowledge

Communication

Problem solving

Education

High School Diploma or equivalent

Tools

Teller System

Microsoft Office

Job description

Northwest Bank in Mayville, ND is seeking a Teller to join our retail network and deliver excellent customer service. You will welcome customers, process transactions, resolve issues, and refer referrals to the appropriate line of business to support sales goals.

The role emphasizes cash handling, effective communication, and knowledge of bank products. Evening hours and weekend work are required; training is provided, with competitive hourly pay and benefits offered.