Customer-Centric Teller & Digital Banking Ally

Hancock Whitney; Bay St. Louis (MS); On-site; USD 26,000 - 38,000; Full time

Job summary

Hancock Whitney in Bay St. Louis, MS is seeking a friendly teller to deliver accurate, efficient service, handle cash transactions, and promote digital banking solutions.

You will greet clients, process deposits and withdrawals, assist with account maintenance, and collaborate with team to maintain security and compliance.

Weekend/evening hours may be required; prior cash-handling and sales experience preferred.

Qualifications

• 6 months of cash-handling, retail, or teller experience.
• Excellent customer service and communication skills.
• Ability to promote digital banking and cross-sell products.

Responsibilities

• Deliver accurate, fast client interactions with a focus on problem resolution.
• Handle deposits, withdrawals, check cashing, loan payments, and other needs.
• Respond to servicing requests and maintain product knowledge.
• Build relationships through in-person and outbound calls.
• Educate clients on mobile, online, and ATM banking solutions.

Skills

Cash handling

Customer service

Sales/referrals

Teamwork

Education

High School diploma or GED

Job description

Hancock Whitney in Bay St. Louis, MS is seeking a friendly teller to deliver accurate, efficient service, handle cash transactions, and promote digital banking solutions.

You will greet clients, process deposits and withdrawals, assist with account maintenance, and collaborate with team to maintain security and compliance.

Weekend/evening hours may be required; prior cash-handling and sales experience preferred.