Bank Teller - Client Experience & Digital Solutions

Hancock Whitney; Hattiesburg (MS); On-site; USD 25,000 - 38,000; Full time

Job summary

Hancock Whitney in Mississippi is seeking a personable Teller to deliver accurate, speedy service to clients, handling a variety of transactions and helping them navigate banking options.

You will balance cash, support branch operations, promote digital banking, and refer customers to internal partners. The role requires a High School diploma or GED and at least 6 months of cash-handling or teller experience, with weekend hours and occasional travel.

Qualifications

• Cash handling, retail or teller experience preferred.
• Strong customer service and problem-solving skills.
• Ability to work in a fast-paced banking environment.
• Compliance with banking laws and regulations.

Responsibilities

• Deliver exceptional client interactions emphasizing accuracy, speed, problem resolution.
• Handle client transactions: deposits, withdrawals, check cashing, loan payments.
• Assist with account maintenance and service inquiries.
• Promote digital banking solutions and refer clients to partners.
• Maintain lobby flow and balance cash drawer.
• Support daily branch operations and research tasks as needed.
• Uphold risk management, compliance, and security standards.

Skills

Cash handling

Retail teller experience

Sales/referral

Education

High School diploma or GED

Job description

Hancock Whitney in Mississippi is seeking a personable Teller to deliver accurate, speedy service to clients, handling a variety of transactions and helping them navigate banking options.

You will balance cash, support branch operations, promote digital banking, and refer customers to internal partners. The role requires a High School diploma or GED and at least 6 months of cash-handling or teller experience, with weekend hours and occasional travel.