Client Banking Teller: Fast, Accurate Transactions & Service

Hancock Whitney; Purvis (MS); On-site; USD 28,000 - 36,000; Full time

Job summary

Hancock Whitney invites applications for a Teller position at our Mississippi financial center. The role focuses on accurate cash handling, timely deposits and withdrawals, and delivering personalized service to every client.

You will assist customers with everyday banking tasks, educate them on digital options, and refer opportunities to partners when appropriate. The job requires professionalism and weekend/evening availability.

Qualifications

• 6 months of cash-handling, retail, or teller experience required.
• Previous sales and referral experience strongly preferred.

Responsibilities

• Deliver exceptional client interactions emphasizing accuracy, speed, problem resolution, risk mitigation, and personalized engagement.
• Handle client transactional needs including deposits, withdrawals, check cashing, money orders, and loan payments.
• Respond to client servicing requests applying product knowledge to resolve issues quickly and effectively.
• Build and grow client relationships through high-quality, personalized interactions in person and by phone.
• Educate clients on digital banking solutions to promote convenience and self-service adoption.
• Refer clients to internal partners as financial needs are identified.
• Support financial center operations including opening/closing procedures, vault management, night depository, cash drawer setup, workstation preparation, and balancing.
• Assist in managing operational loss through fraud detection and overrides as needed, maintaining balance standards.
• Uphold risk management, compliance, and security standards; maintain professionalism and organization.
• Actively manage lobby by greeting, engaging, and directing client traffic.
• Perform research and special projects as assigned by management.

Skills

Cash handling

Retail experience

Sales/ referrals

Education

High School diploma or GED

Job description

Hancock Whitney invites applications for a Teller position at our Mississippi financial center. The role focuses on accurate cash handling, timely deposits and withdrawals, and delivering personalized service to every client.

You will assist customers with everyday banking tasks, educate them on digital options, and refer opportunities to partners when appropriate. The job requires professionalism and weekend/evening availability.