Customer-Centric Teller — Cash & Service Pro

1st-Source-Bank; Fort Wayne (IN); On-site; USD 19,000 - 25,000; Full time

Job summary

1st-Source Bank in Fort Wayne, IN is seeking a full-time on-site Retail Teller to provide individualized client service and process daily transactions. You will address inquiries, resolve issues, and promote bank products while maintaining accuracy and compliance.

The role emphasizes cash handling, customer engagement, and teamwork. Flexibility for evenings/weekends may be required to meet banking center needs.

Qualifications

• Minimum high school diploma or GED.
• 1+ year of customer or retail service preferred.
• Ability to handle cash and operate POS.
• Excellent communication and listening skills.
• Detail-oriented with strong time management.
• Flexibility for evenings and weekends if needed.

Responsibilities

• Process financial transactions accurately and efficiently.
• Identify client needs and refer to bank colleagues when needed.
• Build client relationships and address clients by name.
• Deliver exceptional customer service to every client.
• Follow bank policies and guidelines.
• Balance cash drawer and support operations.

Skills

Customer service

Cash handling

Communication

Attention to detail

Teamwork

Multitasking

Problem solving

Education

High School Diploma/GED

Tools

Microsoft Office

Job description

1st-Source Bank in Fort Wayne, IN is seeking a full-time on-site Retail Teller to provide individualized client service and process daily transactions. You will address inquiries, resolve issues, and promote bank products while maintaining accuracy and compliance.

The role emphasizes cash handling, customer engagement, and teamwork. Flexibility for evenings/weekends may be required to meet banking center needs.