Bank Teller & Client Relations Specialist

1st-Source-Bank; South Bend (IN); On-site; USD 32,000 - 36,000; Full time

Job summary

1st-Source Bank in South Bend, IN is seeking a Full-Time Teller to provide individualized client service while handling daily transactions and inquiries in accordance with bank policies.

You will identify client needs, promote products, balance cash drawer, and participate in team meetings and community programs. This on-site role requires a high school diploma and strong customer service skills.

Qualifications

• 1+ years of customer or retail service experience preferred.
• Cash handling experience preferred.
• Able to respond to inquiries and resolve problems.
• Customer service and sales oriented.
• Strong listening and verbal communication skills.
• Proficient in Windows-based systems.
• Ability to cross-sell bank products and services.
• Ability to work evenings and weekends.
• Multitasking in a fast-paced environment.

Responsibilities

• Processes financial transactions for clients accurately and efficiently.
• Identifies client needs uncovered during business interactions and promotes products and services and refers clients to the appropriate bank colleague if needed.
• Builds client loyalty; establishes client relationships, including addressing each client by name.
• Balances cash drawer and assists banking center team in operational duties (eg., balancing the ATM, vault and end of day work).
• Participates in retail sales programs to help meet personal and banking center goals.
• Regular and predictable attendance is an essential requirement of the position.

Skills

Customer service

Cash handling

Sales oriented

Attention to detail

Time management

Communication skills

Education

High School Diploma/GED

Tools

MS Office

Job description

1st-Source Bank in South Bend, IN is seeking a Full-Time Teller to provide individualized client service while handling daily transactions and inquiries in accordance with bank policies.

You will identify client needs, promote products, balance cash drawer, and participate in team meetings and community programs. This on-site role requires a high school diploma and strong customer service skills.