Customer-Centric Teller: Cash Handling & Sales

1st-Source-Bank; Dowagiac (MI); On-site; USD 32,000 - 42,000; Full time

Job summary

1st-Source-Bank is seeking a Retail Customer Service Teller to handle daily transactions and inquiries on-site in a fast-paced environment. You will promote products and services while delivering exceptional service to every client, building relationships and ensuring accuracy in all cash handling tasks.

The role requires a High School Diploma or GED, ability to work evenings or weekends as needed, and strong communication skills to engage clients professionally.

Qualifications

• Customer-oriented service experience preferred.
• Attention to detail and accuracy in transactions.
• Ability to cross-sell bank products and services.
• Strong communication and listening skills.

Responsibilities

• Processes financial transactions for clients accurately and efficiently.
• Identifies client needs and refers to appropriate bank colleague when needed.
• Builds client loyalty and establishes relationships by addressing clients by name.
• Balances cash drawer and assists with ATM, vault, and end-of-day tasks.
• Participates in retail sales programs to meet personal and banking center goals.
• Maintains compliance training and adheres to bank policies.

Skills

Customer service

Cash handling

Sales oriented

Communication skills

Team player

Multitasking

Education

High School Diploma/GED

Job description

1st-Source-Bank is seeking a Retail Customer Service Teller to handle daily transactions and inquiries on-site in a fast-paced environment. You will promote products and services while delivering exceptional service to every client, building relationships and ensuring accuracy in all cash handling tasks.

The role requires a High School Diploma or GED, ability to work evenings or weekends as needed, and strong communication skills to engage clients professionally.