Customer-Centric Teller: Grow Your Banking Career

Santander; United States; Vor Ort; USD 30.000 - 47.000; Vollzeit

Zusammenfassung

Santander in Whiting, NJ is seeking a Full Time Teller to handle deposits, withdrawals and customer service with accuracy and integrity. The role emphasizes risk awareness, cross-selling, and using digital tools for self-service options, while maintaining branch efficiency.

The position requires a high school diploma or GED, 6+ months cash handling and customer service experience, and availability for varied branch hours including weekends and evenings.

Qualifikationen

• High school diploma, GED- Required.
• 6+ Months Cash Handling experience - Required.
• 6+ Months Demonstrated customer service experience - Required.
• Excellent customer service skills and a passion for helping others.
• Ability to identify and escalate concerns of risk to appropriate channels.
• Ability to follow directions, policies, and procedures.
• Effective listening and communication skills.
• Comfortable in using digital tools and technology to enhance customer engagement.
• Energetic, organized and able to multi-task in a fast-paced, changing environment.
• Understands the necessity and value of accuracy and attention to detail.
• Computer proficiency and basic math skills.
• Ability to work branch hours, which can include weekends and evenings.

Aufgaben

• Provide an elevated level of exceptional customer service by welcoming customers, minimizing wait times and assisting with their banking needs.
• Process transactions, including deposits, withdrawals, and transfers.
• Handle cash and maintain accurate cash drawer balances.
• Adhere to all bank policies and procedures, including compliance and risk management protocols to prevent fraudulent situations.
• Recognize opportunities and cross-sell bank products to deepen customer relationships.
• Engage customers and leverage digital tools to educate them on self-service options.
• Assist with custodianship, audits, and other operational tasks.
• Maintain a clean and organized work area, to create a welcoming environment for customers.
• Responsibilities may extend to supporting nearby branch locations based on business necessity.

Kenntnisse

Cash handling

Customer service

Communication skills

Attention to detail

Ausbildung

High school diploma or GED

Tools

Microsoft Office

Jobbeschreibung

Santander in Whiting, NJ is seeking a Full Time Teller to handle deposits, withdrawals and customer service with accuracy and integrity. The role emphasizes risk awareness, cross-selling, and using digital tools for self-service options, while maintaining branch efficiency.

The position requires a high school diploma or GED, 6+ months cash handling and customer service experience, and availability for varied branch hours including weekends and evenings.