Customer-Centric Teller - Cash & Accounts Specialist

HRM Direct Middleware Test Company; Boston (MA); On-site; USD 30,000 - 45,000; Full time

Job summary

HRM Direct Middleware Test Company in Boston, Massachusetts, seeks a customer service representative to assist clients with account transactions. The role includes handling deposits, loan payments, cashing checks, and addressing customer inquiries.

Preferred candidates will demonstrate exceptional attention to detail, integrity, and financial skills. This position supports the bank's operational procedures and requires maintaining confidentiality and compliance while providing top-notch service.

Responsibilities

• Serve customers by completing account transactions.
• Provide account services by receiving deposits and loan payments.
• Cross-sell bank products and inform customers of new services.
• Reconcile cash drawer and maintain supply of cash and currency.
• Comply with bank operations and security procedures.

Skills

Customer Service

Attention to Detail

General Math Skills

Verbal Communication

Integrity

Selling to Customer Needs

People Skills

Financial Skills

Financial Software

Thoroughness

Documentation Skills

Job description

HRM Direct Middleware Test Company in Boston, Massachusetts, seeks a customer service representative to assist clients with account transactions. The role includes handling deposits, loan payments, cashing checks, and addressing customer inquiries.

Preferred candidates will demonstrate exceptional attention to detail, integrity, and financial skills. This position supports the bank's operational procedures and requires maintaining confidentiality and compliance while providing top-notch service.