Customer-Focused Bank Teller: Cash, Digital Tools

Community Financial System, Inc.; Easton (Northampton County); On-site; USD 32,000 - 42,000; Full time

Job summary

Community Financial System, Inc. is seeking a Teller to deliver friendly and accurate banking services at the branch. You will process routine transactions, help customers with digital tools, and refer complex needs to specialists while maintaining compliance and security.

The position emphasizes a welcoming customer experience, teamwork, and ongoing training to support branch operations and community service goals.

Qualifications

• High School Diploma or GED required.
• Ability to complete internal teller and product training.
• Ability to attend a 5-7-day initial training program, which may involve overnight travel; company covers travel expenses.

Responsibilities

• Serve as a welcoming and professional first point of contact for customers entering the branch.
• Process deposits, withdrawals, payments, and check cashing with verification of customer identity and available funds.
• Educate customers on digital banking tools and self-service options to enhance convenience.
• Assist with routine inquiries and escalate more complex issues as appropriate.
• Support lobby management by guiding customers to the right team member or service area.
• Answer incoming telephone calls promptly and professionally, directing inquiries per bank standards.

Skills

Interpersonal skills

Active listening

Communication skills

Education

High School Diploma or GED

Job description

Community Financial System, Inc. is seeking a Teller to deliver friendly and accurate banking services at the branch. You will process routine transactions, help customers with digital tools, and refer complex needs to specialists while maintaining compliance and security.

The position emphasizes a welcoming customer experience, teamwork, and ongoing training to support branch operations and community service goals.