Customer-Centric Teller — Banking & Service Excellence

PNC; Phoenix (AZ); On-site; USD 31,000 - 42,000; Full time

Benefits offered by this job

Medical coverage

Dental & vision

401(k) match

Paid time off

Job summary

PNC in Phoenix, AZ is looking for a Teller to deliver a personalized customer experience, process a variety of transactions, educate customers on options, and identify banking opportunities during interactions.

This in-office role emphasizes adherence to policies, collaboration with branch staff, and a focus on customer loyalty. Visa sponsorship is not provided and no degree is required to start.

Qualifications

• No degree required
• Experience not required
• Educational background may be considered in lieu of degree

Responsibilities

• Delivers a unique customer experience and educates customers on options for their financial interactions.
• Identifies opportunities through conversations with customers and refers to branch staff as appropriate.
• Performs lobby engagement to connect with customers and position PNC products.
• Applies product and procedural knowledge to resolve customer problems.
• Ensures teller and branch operations and maintenance transactions are completed efficiently and accurately.

Skills

Customer Service

Banking

Identifying Opportunities

Leveraging Technology

Proactive Sales

Customer Experience

Education

No Degree

Job description

PNC in Phoenix, AZ is looking for a Teller to deliver a personalized customer experience, process a variety of transactions, educate customers on options, and identify banking opportunities during interactions.

This in-office role emphasizes adherence to policies, collaboration with branch staff, and a focus on customer loyalty. Visa sponsorship is not provided and no degree is required to start.