Customer-Centric Teller: Banking Help & Tech-Savvy

Fairygodboss; Nanticoke (Luzerne County); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health insurance

401(k) with match

Paid holidays

Job summary

PNC is seeking a Teller in its in-office retail banking team based in Nanticoke, PA. The role focuses on delivering a standout customer experience, educating clients on financial options, and identifying opportunities to grow the bank's share of wallet.

Educating customers on technology-enabled solutions, following procedures, and ensuring accurate branch operations are key parts of the job.

Qualifications

• No degree required, high school diploma or equivalent may be considered.
• In lieu of a degree, a combination of education, certifications and experience may be considered.
• Military service may be considered in lieu of formal education.

Responsibilities

• Deliver a positive customer experience by guiding financial interactions and loyalty building.
• Identify banking opportunities during customer conversations and refer appropriately.
• Engage customers in lobby activities and promote branch products using available tools.
• Apply product and procedural knowledge to resolve customer issues.
• Maintain efficient, accurate teller and branch operations daily.

Skills

Accountability

Banking

Client Loyalty

Customer Experience

Customer Service

Identifying Opportunities

Leveraging Technology

Proactive Sales

Education

No Degree

Job description

PNC is seeking a Teller in its in-office retail banking team based in Nanticoke, PA. The role focuses on delivering a standout customer experience, educating clients on financial options, and identifying opportunities to grow the bank's share of wallet.

Educating customers on technology-enabled solutions, following procedures, and ensuring accurate branch operations are key parts of the job.