Customer-Focused Teller: Grow with Tech-Enabled Banking

PNC Financial Services Group, Inc.; Upper Gwynedd Township (Montgomery County); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical/prescription drug coverage (H)

Dental and vision options

Life insurance (employee & family)

Disability protection

401(k) with PNC match

Paid holidays and vacation

Wellness program

Job summary

PNC Financial Services Group, Inc. is seeking a Full Time Teller based at the Upper Gwynedd branch in Lansdale, PA. The role focuses on delivering an exceptional customer experience, educating customers on banking options, and driving referrals to meet financial needs.

As a teller, you will handle a range of customer interactions, promote PNC products, and maintain accurate branch operations. Prior banking knowledge and strong communication are valued; a degree is not required.

Qualifications

• No university degree required; alternative education considered.
• Strong customer service skills and a customer-first mindset.
• Ability to explain banking options and identify opportunities for referrals.

Responsibilities

• Delivers a unique customer experience aimed at improving customer financial wellbeing and loyalty.
• Processes a variety of customer interactions.
• Educates customers on alternatives for their financial interactions.
• Identifies banking opportunities and makes referrals to branch staff.
• Positions PNC products to meet customer needs during interactions.
• Leverages technology to help customers manage transactions.
• Applies product knowledge to resolve customer issues.
• Ensures branch operations and maintenance transactions are completed accurately.

Skills

Customer Service

Banking Knowledge

Sales Ability

Communication Skills

Problem Solving

Digital Tools Proficiency

Education

No Degree

Job description

PNC Financial Services Group, Inc. is seeking a Full Time Teller based at the Upper Gwynedd branch in Lansdale, PA. The role focuses on delivering an exceptional customer experience, educating customers on banking options, and driving referrals to meet financial needs.

As a teller, you will handle a range of customer interactions, promote PNC products, and maintain accurate branch operations. Prior banking knowledge and strong communication are valued; a degree is not required.