Customer-Centric Sales Support Specialist

Linde plc; Wilmington (DE); On-site; USD 42,000 - 54,000; Full time

Job summary

Linde plc in Wilmington, DE is seeking a customer-focused professional to support field sales and manage ongoing customer relationships. You will visit customers independently, address inquiries, and help keep order status and product details current.

This role emphasizes multitasking, strong organizational and communication skills, and attention to detail to ensure accurate information and timely problem resolution.

Qualifications

• High school diploma or GED required.
• Strong organizational and leadership abilities.
• Excellent communication and attention to detail.
• Ability to multitask and manage time effectively.

Responsibilities

• Visit customers independently and collaborate with sales personnel as necessary.
• Maintain customer relationships and address customer problems.
• Ensure ongoing accuracy of customer and product information.
• Perform inventory management of Industrial Gases and Hardgoods via phone.
• Provide support for ongoing customers by answering questions, tracing order status or product shipments, and resolving problems.
• Prepare analyses, agendas, content, materials, and follow-up documentation to assist sales teams in exploring client needs during the sales process.
• Communicate clearly and follow up to close the loop on open customer needs.

Skills

Organizational skills

Communication skills

Multitasking

Attention to detail

Leadership skills

Education

High school diploma or GED

Job description

Linde plc in Wilmington, DE is seeking a customer-focused professional to support field sales and manage ongoing customer relationships. You will visit customers independently, address inquiries, and help keep order status and product details current.

This role emphasizes multitasking, strong organizational and communication skills, and attention to detail to ensure accurate information and timely problem resolution.