Sales Support Specialist

Linde Gas & Equipment; Wilmington (NC); On-site; USD 42,000 - 64,000; Full time

Job summary

Linde Gas & Equipment Inc. is seeking a Sales Support Specialist in Wilmington, NC to support the sales team and manage customer and product records. The role includes inventory coordination for industrial gases and hardgoods, answering customer inquiries, and guiding orders through to delivery.

Candidates should have a high school diploma or GED and prior sales support experience. The position emphasizes independent customer visits, collaboration with sales, and precise, timely communication to

Qualifications

• Must have a high school diploma or GED.
• Prior sales support experience is preferred.
• Excellent organizational, leadership, multitasking, and communication skills with attention to detail.

Responsibilities

• Visit customers independently and collaborate with sales personnel as needed.
• Maintain accuracy of customer and product information.
• Perform inventory management of Industrial Gases and Hardgoods by phone.
• Support ongoing customers by answering questions, tracing order status or shipments, and resolving problems.
• Prepare analyses, agendas, and follow-up materials to assist sales teams in exploring client needs.
• Resolve straightforward problems and deliver timely solutions; communicate clearly to close open customer needs.

Skills

Customer relations

Strong communication

Organizational skills

Multitasking

Leadership

Education

High school diploma or GED

Job description

Linde Gas & Equipment Inc.

Sales Support Specialist Wilmington, NC, United States | req33038 Work Schedule: 1st Shift

What you will enjoy doing*

• You will visit customers independently and collaborate with sales personnel as necessary
• Focus on maintaining customer relationships and addressing specific customer problems
• Ensure ongoing accuracy of customer and product information
• Perform inventory management of Industrial Gases and Hardgoods via phone
• You will need to provide support for ongoing customers by answering questions, tracing order status or product shipments, and resolving problems
• Prepare analysis, agendas, content, materials, and follow-up documentation to assist sales teams in exploring client needs during the sales process
• Solve a range of straightforward problems and deliver solutions in a timely manner Communicate clearly and follow up to close the loop on open customer needs

What Makes You Great

• You have a high school diploma or GED
• Prior sales support experience
• The ideal candidate for this role must have strong organizational, and leadership skills, ability to multitask, possess excellent communication skills, and have great attention to detail

Why you will love working with us

Linde is a leading global industrial gases and engineering company with 2025 sales of $34 billion. We live our mission of making our world more productive every day by providing high-quality solutions, technologies and services which are making our customers more successful and helping to sustain, decarbonize and protect our planet.

Linde serves a variety of end markets such as chemicals & energy, food & beverage, electronics, healthcare, manufacturing, metals and mining. Linde’s industrial gases and technologies are used in countless applications, enabling space exploration and launch technologies, delivering ultra-high-purity and specialty gases for semiconductor manufacturing, providing life-saving medical oxygen and enabling clean hydrogen production and carbon capture to reduce greenhouse gas emissions. Linde also delivers state-of-the-art gas processing solutions to support customer growth, efficiency improvements and emissions reductions.

What we offer you!

At Linde, the sky is not the limit. If you’re looking to build a career where your work reaches beyond your job description and betters the people with whom you work, the communities we serve, and the world in which we all live, at Linde, your opportunities are limitless. Be Linde. Be Limitless.

Linde offers competitive compensation and an outstanding benefits package. Enjoy access to health, dental, disability, and life insurance, paid holidays and vacation, an employee discount program, and opportunities for educational and professional growth. Additional compensation may vary depending on the position and organizational level. Build your future with us while making an impact every day!

Have we inspired you? Let´s talk about it

We are looking forward to receiving your complete application.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, protected veteran status, pregnancy, sexual orientation, gender identity or expression, or any other reason prohibited by applicable law.

Linde Gas & Equipment Inc. acts responsibly towards its shareholders, business partners, employees, society and the environment in every one of its business areas, regions and locations across the globe. The company is committed to technologies and products that unite the goals of customer value and sustainable development.

*The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position. Therefore employees assigned may be required to perform additional job tasks required by the manager.