Customer-Centric Retail Sales Associate (Flexible Schedule)

newbalance; San Diego (CA); On-site; USD 24,000 - 30,000; Part time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401K

Lifestyle reimbursement

Student loan support

Mentorship programs

Vacation time

Holidays

Parental leave

Associate discount

Job summary

New Balance is seeking Retail Sales Associates for the Fashion Valley, CA store. The role emphasizes excellent customer service, in-depth product knowledge, and the ability to guide customers through the purchase process.

Responsibilities include greeting customers, understanding needs, educating on features, and closing sales while keeping the store organized and properly labeled. A flexible schedule including weekends/holidays is required, with the potential to work part-time hours in a

Qualifications

• Must be 18 years of age or older.
• Should be a people person!
• Past retail experience preferred, but not necessary
• Strong customer service and verbal communication skills
• Demonstrated ability to flourish in a team environment
• Familiarity with cash register functions
• Ability to quickly perform basic math
• Willingness to work a flexible schedule that may include weekends and holidays
• Ability to lift up to 50 lbs with assistance and stand for extended periods

Responsibilities

• Provide customer service using proper selling techniques, product knowledge, and the GUEST service model.
• Understand the customer's needs
• Educate the customer on product features and benefits
• Solve any customer problems/answer any questions
• Transact the sale through suggestive selling, multiple selling, and effective closing
• Correctly measure and fit customers with appropriate NB product
• Inform customers about any promotions we have running
• Keep the floor neat, organized, and well stocked
• Label and price items correctly
• Protect products by monitoring floor merchandise and reporting shrinkage and security issues
• Follow safety regulations and timely reporting of accidents or near misses

Skills

Customer service

Verbal communication

Team player

Cash register

Basic math

Flexible schedule

Tools

Cash register system

Job description

New Balance is seeking Retail Sales Associates for the Fashion Valley, CA store. The role emphasizes excellent customer service, in-depth product knowledge, and the ability to guide customers through the purchase process.

Responsibilities include greeting customers, understanding needs, educating on features, and closing sales while keeping the store organized and properly labeled. A flexible schedule including weekends/holidays is required, with the potential to work part-time hours in a