Customer-Centric Retail Sales Associate

Belk; Mount Airy (MD); On-site; USD 17,000 - 22,000; Full time

Job summary

Belk in Mount Airy, MD seeks a Sales Associate to deliver a positive customer experience by assisting with merchandise selection and processing transactions. This hourly role drives sales, maintains presentation standards, and collaborates with store teams to meet objectives.

The ideal candidate will greet customers, provide personalized service, and apply suggestive selling techniques while staying knowledgeable about products and promotions.

Qualifications

• Experience in delivering customer service.
• Ability to build relationships with customers.
• Strong communication with customers and team.
• Knowledge of suggestive selling and product recommendations.
• Willingness to work flexible scheduling including nights, weekends, holidays.
• Comfort with smartphones, tablets, and Windows-based devices.
• Ability to move around store and lift at least 40 lbs.

Responsibilities

• Greet, engage, and assist customers to enhance shopping experience.
• Apply suggestive selling techniques to meet customer needs and drive sales.
• Build genuine relationships to foster loyalty and repeat business.
• Process transactions accurately and handle inquiries, returns, and concerns.
• Maintain visually appealing selling areas and accurate signage.
• Support store operations with fulfillment, pricing, and merchandising tasks.
• Follow safety guidelines and store procedures to minimize risk and protect assets.
• Contribute to a positive store culture and teamwork.

Skills

Customer service

Relationship building

Communication skills

Sales techniques

Flexibility

Tech literacy

Physical stamina

Teamwork

Job description

Belk in Mount Airy, MD seeks a Sales Associate to deliver a positive customer experience by assisting with merchandise selection and processing transactions. This hourly role drives sales, maintains presentation standards, and collaborates with store teams to meet objectives.

The ideal candidate will greet customers, provide personalized service, and apply suggestive selling techniques while staying knowledgeable about products and promotions.