Customer-Driven Retail Sales Associate

Belk; Farmville (VA); On-site; USD 17,000 - 22,000; Full time

Job summary

Belk is seeking a Sales Associate to deliver a positive customer experience by building relationships, assisting with merchandise selection, and processing transactions. This hourly role drives store sales and supports merchandise presentation to meet store objectives.

You will greet customers, provide personalized service, apply suggestive selling techniques, and maintain a friendly store environment that promotes loyalty and satisfaction while collaborating with store operations and team

Qualifications

• Demonstrate ownership and initiative in achieving personal goals, store objectives, and daily priorities.
• Greet, engage, and assist customers warmly, creating a welcoming environment and providing personalized service to enhance customer shopping experience.
• Available to work a flexible schedule based on business needs, including nights, weekends, and holidays.
• Must regularly move around all store areas and be accessible to customers; able to lift, carry, and move at least 40 lbs.

Responsibilities

• Demonstrate ownership and initiative in achieving personal goals, store objectives, and daily priorities.
• Greet, engage, and assist customers warmly, creating a welcoming environment and providing personalized service to enhance customer shopping experience.
• Apply suggestive selling techniques and offer product recommendations to meet customer needs and drive sales.
• Build genuine relationships with customers to foster loyalty and repeat business.
• Process transactions accurately and efficiently. Handle customer inquiries, returns, and concerns with professionalism, promptness, and care.
• Maintain visually appealing selling areas, merchandise presentation standards, accurate signage, fitting rooms, and cleanliness through daily recovery and stock replenishment.
• Leverage training tools, use resources, and embrace feedback to continuously boost product knowledge, build selling skills, and strengthen performance. Stay informed of products, promotions, policies, and store events to deliver accurate information to customers and enhance service.
• Contribute to a positive store culture by building connections with teammates, sharing knowledge, and celebrating individual and team achievements.
• Support store operations by assisting with store fulfillment, pricing, promotional sets, product placement, and other tasks as assigned.
• Follow asset protection procedures, safety guidelines, and security protocols, supporting store shortage control, inventory accuracy, and minimizing risk in designated area.

Skills

Customer service

Sales

Communication

Teamwork

Technology familiarity

Flexible schedule

Tools

Windows-based OS

Job description

Belk is seeking a Sales Associate to deliver a positive customer experience by building relationships, assisting with merchandise selection, and processing transactions. This hourly role drives store sales and supports merchandise presentation to meet store objectives.

You will greet customers, provide personalized service, apply suggestive selling techniques, and maintain a friendly store environment that promotes loyalty and satisfaction while collaborating with store operations and team