Customer-First Retail Sales Associate

Belk; Sumter (SC); On-site; USD 17,000 - 22,000; Full time

Job summary

Belk is seeking a Sales Associate to deliver a positive customer experience by assisting with merchandise selection, making product recommendations, and processing transactions. This hourly role emphasizes building relationships, driving sales, and maintaining store presentation.

You will greet and assist customers, use suggestive selling techniques, and stay informed about products, promotions, and store events to provide accurate information and great service.

Qualifications

• Customer service-oriented role with focus on meeting store objectives.
• Ability to communicate clearly and effectively with customers and team members.
• Comfort with technology, including mobile devices and Windows OS.
• Willingness to work a flexible schedule including nights, weekends and holidays.
• Ability to engage customers and build relationships to drive sales.
• Requires physical stamina to lift 40 lbs and move merchandise as needed.

Responsibilities

• Greet, engage, and assist customers to provide personalized service.
• Apply suggestive selling techniques to meet customer needs and drive sales.
• Process transactions accurately and efficiently.
• Maintain appealing selling areas and accurate signage.
• Support store operations including fulfillment, pricing, and merchandising tasks.
• Follow safety and loss prevention procedures.

Skills

Customer service orientation

Communication skills

Technology proficient

Flexible schedule

Team collaboration

Physical stamina

Customer engagement

Tools

Windows-based OS

Tablets

Smartphones

Job description

Belk is seeking a Sales Associate to deliver a positive customer experience by assisting with merchandise selection, making product recommendations, and processing transactions. This hourly role emphasizes building relationships, driving sales, and maintaining store presentation.

You will greet and assist customers, use suggestive selling techniques, and stay informed about products, promotions, and store events to provide accurate information and great service.