Customer-Centric Retail Experience Lead

Best Buy; Alexandria (VA); On-site; USD 52,000 - 64,000; Full time

Benefits offered by this job

Competitive pay

Employee discount

Retirement resources

Well-being support

Job summary

Best Buy in Alexandria, VA seeks a Retail Experience Supervisor to inspire employees to deliver great customer experiences, coach teams, and manage performance to meet store goals.

You will lead efforts to maximize service quality, drive sales, and coordinate with store leaders to analyze trends and implement improvements.

We offer competitive pay, employee discounts, and benefits to support well-being, with flexible scheduling and opportunities to grow with the company.

Qualifications

• 1 year of leadership experience or 6 months as a Best Buy shift lead.
• Previous experience in sales, customer service or related fields.
• Ability to work successfully as part of a team.

Responsibilities

• Maintain positive customer and employee experiences.
• Drive localized customer and employee trends with other store leaders.
• Provide positive experiences, skill development and performance management.
• Lead efforts to maximize positive results or course-correct when needed.

Skills

Leadership

Teamwork

Customer service

Job description

Best Buy in Alexandria, VA seeks a Retail Experience Supervisor to inspire employees to deliver great customer experiences, coach teams, and manage performance to meet store goals.

You will lead efforts to maximize service quality, drive sales, and coordinate with store leaders to analyze trends and implement improvements.

We offer competitive pay, employee discounts, and benefits to support well-being, with flexible scheduling and opportunities to grow with the company.