Customer-Centric Personal Banker & Teller

Crews Banking Group; United States; Sur place; USD 35 000 - 55 000; Plein temps

Résumé du poste

Crews Bank & Trust seeks a Personal Banker to join the Polk County banking team, serving Lakeland and Winter Haven offices. The role supports retail customers with the full range of banking services and cross-sell opportunities, while maintaining a friendly, professional demeanor.

The Personal Banker will handle teller transactions when needed, build knowledge of products, and resolve customer inquiries with accuracy and care. Strong communication and teamwork are essential.

Qualifications

• High school diploma or equivalent.
• Minimum two years of teller or banking customer service experience.
• Strong understanding of the bank's products and services.
• Excellent interpersonal, sales and communication skills.
• Desire and willingness to work in a collaborative, flexible and team-oriented environment.
• Ability to accurately count and handle cash, and manage multiple tasks at once.
• Experience using Microsoft Outlook, Word and Excel.
• Experience using JHA Silverlake platform, a plus.
• Provide excellent internal and external customer service.
• Good attendance record.
• Professional appearance and attitude.

Responsabilités

• Provide a full range of banking services for the branch’s retail customers.
• Possess comprehensive knowledge of the bank’s retail accounts and services for consumer and business customers.
• Make recommendations about additional services and refer to other lines of business when applicable.
• Function in Teller capacity and fulfill that role in processing transactions.
• Resolve customer inquiries with a friendly, professional and caring attitude.

Connaissances

Interpersonal skills

Communication skills

Sales skills

Teamwork

Customer service

Formation

High school diploma or equivalent

Outils

Microsoft Outlook

Microsoft Word

Microsoft Excel

JHA Silverlake

Description du poste

Crews Bank & Trust seeks a Personal Banker to join the Polk County banking team, serving Lakeland and Winter Haven offices. The role supports retail customers with the full range of banking services and cross-sell opportunities, while maintaining a friendly, professional demeanor.

The Personal Banker will handle teller transactions when needed, build knowledge of products, and resolve customer inquiries with accuracy and care. Strong communication and teamwork are essential.