Customer-Centric Merchandising & Service Associate

The TJX Companies, Inc.; Wake Forest (NC); On-site; USD 18,000 - 19,000; Full time

Benefits offered by this job

Associate discount

401(k) match

Health benefits

Paid holidays/vacation/sick

Job summary

The TJX Companies, Inc. is hiring for a TJ Maxx associate at Wake Forest, NC. You will deliver an outstanding customer experience, help manage store operations, and maintain a clean, organized selling floor.

This role supports a busy retail environment, with opportunities to learn, grow, and contribute to store goals. Ideal candidates have strong customer service skills, can multitask, and adapt to changing directions throughout the shift.

Qualifications

• Excellent customer service skills.
• Strong communication and organizational skills.
• Ability to multi-task in a fast-paced retail environment.
• Willingness to work a flexible schedule to support business needs.
• Capable of lifting heavy objects with or without accommodation.

Responsibilities

• Provide a highly satisfied customer experience by engaging with customers and maintaining store standards.
• Ring purchases and returns accurately and follow procedures.
• Promote credit and loyalty programs.
• Maintain merchandising standards and prepare merchandise for the sales floor.
• Contribute to store recovery and safety practices.
• Support shrink reduction goals and store loss-prevention measures.

Skills

Customer service

Communication

Multi-tasking

Attention to detail

Flexible schedule

Job description

The TJX Companies, Inc. is hiring for a TJ Maxx associate at Wake Forest, NC. You will deliver an outstanding customer experience, help manage store operations, and maintain a clean, organized selling floor.

This role supports a busy retail environment, with opportunities to learn, grow, and contribute to store goals. Ideal candidates have strong customer service skills, can multitask, and adapt to changing directions throughout the shift.