Retail Sales & Service Pro

The TJX Companies, Inc.; New Bern (NC); On-site; USD 17,000 - 19,000; Full time

Benefits offered by this job

Associate discount

401(k) plan options

Job summary

The TJX Companies, Inc. in New Bern, NC is hiring for a Retail Associate at TJ Maxx. You will model customer experience practices and support a positive store culture while accurately processing purchases and merchandising the floor.

This role emphasizes attentiveness, teamwork, and a flexible schedule to meet business needs. As part of The TJX Companies, Inc., you will contribute to safety, loss prevention, and the overall shopper experience, with opportunities to grow within the worldˈs

Qualifications

• Excellent customer service skills.
• Flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without accommodation.
• Retail customer experience preferred.

Responsibilities

• Model established customer experience practices with internal and external customers.
• Accurately ring customer purchases/returns and counts change back to customer according to established operating procedures.
• Promotes credit and loyalty programs.
• Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards.
• Accurately processes and prepares merchandise for the sales floor following company procedures and standards.
• Initiates and participates in store recovery as needed throughout the day.
• Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store.
• Provides and accepts recognition and constructive feedback
• Adheres to all labor laws, policies, and procedures
• Supports and participates in store shrink reduction goals and programs
• Participates in safety awareness and maintains a safe environment
• Other duties as assigned

Skills

Customer service

Communication

Organizational skills

Attention to detail

Multi-tasking

Flexibility

Job description

The TJX Companies, Inc. in New Bern, NC is hiring for a Retail Associate at TJ Maxx. You will model customer experience practices and support a positive store culture while accurately processing purchases and merchandising the floor.

This role emphasizes attentiveness, teamwork, and a flexible schedule to meet business needs. As part of The TJX Companies, Inc., you will contribute to safety, loss prevention, and the overall shopper experience, with opportunities to grow within the worldˈs