Customer-Centric Loan Solutions Specialist

OneMain Financial Group; Blue Diamond (KY); On-site; USD 26,000 - 32,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Employee Stock Purchase Plan

Tuition reimbursement

Paid time off

Paid sick leave

Paid holidays

Volunteer time

Job summary

OneMain Financial Group is hiring Loan Sales Specialists in Kentucky to listen to customers and provide access to financing for life’s expenses. The role is on-site, with a base salary target of $19.00–$23.00 per hour plus performance-based incentives.

The team thrives in a competitive environment and offers professional development and advancement opportunities. Key duties include handling loan lifecycles, reaching branch goals, and educating customers on loan options and insurance products.

Qualifications

• High School Diploma or GED.
• Sales, Collections or Customer Service experience.
• Bilingual - Spanish.

Responsibilities

• Multitask and adapt to dynamic demands, delivering timely service.
• Exceed customer expectations with empathy and results-driven approach.
• Engage customers throughout the loan process and life cycle with tailored solutions.
• Manage loan lifecycle, including collections, while complying with laws and regulations.
• Interact with customers and other teams via phone, email, chat, and our systems.
• Demonstrate passion for achievement with a goal-oriented mindset.
• Educate customers on optional insurance products and loan terms.

Skills

Sales experience

Customer Service experience

Bilingual - Spanish

Education

High School Diploma or GED

Job description

OneMain Financial Group is hiring Loan Sales Specialists in Kentucky to listen to customers and provide access to financing for life’s expenses. The role is on-site, with a base salary target of $19.00–$23.00 per hour plus performance-based incentives.

The team thrives in a competitive environment and offers professional development and advancement opportunities. Key duties include handling loan lifecycles, reaching branch goals, and educating customers on loan options and insurance products.