Growth-Focused Financial Services Rep

WAC-KY World Finance Company of Kentucky, LLC; Princeton (KY); On-site; USD 20,664 - 23,419; Full time

Benefits offered by this job

Health, dental, vision, and life保险

Paid holidays

401(k) plan with company match

Vacation time

Job summary

World Finance is seeking a Financial Services Representative to assist the Branch Manager in running the branch and serving customers on their financial journey. The role emphasizes empathy, empowerment, and engagement with clients.

You will guide customers toward sound financial choices, process loan applications, handle payments, and help maintain branch operations while delivering excellent service. The position requires reliable transportation, a valid driver's license, and a willingness to

Qualifications

• Customer service experience preferred.
• Able to guide customers on financial options.
• Willing to work in a fast-paced environment.
• Good organizational skills.

Responsibilities

• Guide customers toward upward credit mobility through good financial choices.
• Provide top-tier customer service, assisting customers with questions, concerns, and products.
• Process and prepare loan applications.
• Take and process payments.
• Prepare loan documents and execute loan closing on current renewal loans.
• Balance assigned cash drawer daily.
• Prepare and complete the daily branch bank deposit and possibly transport money to and from the bank.
• Maintain strong customer relationships and build community within your branch.
• Call approved and unmade applications to close loans daily.
• Help build tax clientele and provide tax services.
• Send complete and accurate credit denial letters within 30 days from the date of application.
• Pay branch expenses as instructed by Branch Manager.

Skills

Customer service

Communication

Sales

Basic computer skills

Driver's license

Job description

World Finance is seeking a Financial Services Representative to assist the Branch Manager in running the branch and serving customers on their financial journey. The role emphasizes empathy, empowerment, and engagement with clients.

You will guide customers toward sound financial choices, process loan applications, handle payments, and help maintain branch operations while delivering excellent service. The position requires reliable transportation, a valid driver's license, and a willingness to