Customer-Centric Center Associate - Fast Learner, Tech-Savvy

The UPS Store 7171; Marblehead (MA); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Paid holidays

Paid vacation accrual from Day 1

401K

Free uniform shirts

Job summary

The UPS Store 7171 is seeking a Center Associate to provide world-class customer service by handling package processing for courier shipments and operating copy, binding, laminating, and POS devices. You will advise customers on products and best-value options while learning all aspects of the business quickly.

The ideal candidate has retail sales experience, strong computer skills, a high school diploma or GED, and a friendly, professional appearance.

Qualifications

• Requires a high school diploma or GED.
• Strong computer and internet skills.
• Excellent verbal and written communication and math skills.

Responsibilities

• Delivers outstanding customer service to walk-in customers and telephone inquiries.
• Takes ownership of the customer's shipping needs and offers viable solutions.
• Operates equipment, software, and devices in an expert fashion and is willing to teach others.
• Maintains a clean, organized, and safe working environment.

Skills

Computer skills

Phone skills

Verbal and written communication

Education

High school diploma or GED

Tools

POS devices

Job description

The UPS Store 7171 is seeking a Center Associate to provide world-class customer service by handling package processing for courier shipments and operating copy, binding, laminating, and POS devices. You will advise customers on products and best-value options while learning all aspects of the business quickly.

The ideal candidate has retail sales experience, strong computer skills, a high school diploma or GED, and a friendly, professional appearance.