Customer-Centric Cashier & Checkout Specialist

JCPenney; Pearland (TX); On-site; USD 16,531 - 20,664; Full time

Benefits offered by this job

Medical/dental/vision benefits

Associate discount

Job summary

JCPenney in Pearland, TX is seeking a Cashier to provide outstanding customer service and drive sales at the register. You will maintain checkout standards and assist with omnichannel and inventory tasks, while supporting general operations.

The role emphasizes meeting performance standards for shrink, safety, attendance and customer engagement, including handling returns and assisting with credit, rewards and gift cards programs. Training focuses on efficiency and reliability.

Qualifications

• Customer service experience preferred.
• Ability to assist with omnichannel and inventory tasks.
• Maintains checkout standards and handles returns.

Responsibilities

• Greet and assist customers, provide excellent service, and engage with shoppers.
• Complete checkout processes, returns, and re-ticketing; support merchandising at checkout areas.
• Assist with omnichannel efforts and inventory recovery; participate in annual inventory processes.
• Meet shrink, safety, attendance, and performance standards per iCAP program.

Skills

Customer service

Sales

POS / checkout

Tools

Point of Sale (POS)

Job description

JCPenney in Pearland, TX is seeking a Cashier to provide outstanding customer service and drive sales at the register. You will maintain checkout standards and assist with omnichannel and inventory tasks, while supporting general operations.

The role emphasizes meeting performance standards for shrink, safety, attendance and customer engagement, including handling returns and assisting with credit, rewards and gift cards programs. Training focuses on efficiency and reliability.