Customer-Centric Branch Sales Associate

IBC Bank; Stone (CA); On-site; USD 32,000 - 42,000; Full time

Job summary

IBC Bank in Stone, CA is seeking a Sales Associate to deliver efficient customer and financial services and to promote bank products and services to walk-in customers. You will help establish new relationships and represent the IBC Experience with professionalism.

The role requires strong communication, problem solving, and teamwork, with bilingual English/Spanish preferred. This in-office position offers daily customer interaction and opportunities to grow within the branch network.

Qualifications

• Provide efficient and accurate customer and financial services.
• Promote bank products and services to walk-in customers.
• Establish new customer relationships and maintain service quality.

Responsibilities

• Deliver prompt, friendly customer service.
• Meet customer financial needs by promoting products and services.
• Assist with branch opening/closing procedures and dual control.
• Adhere to New Account Opening Process policies.
• Support Branch Manager with Compliance Facility Checklist.
• Maintain branch inventory and supplies.
• Travel to assist other branches as needed.
• Assist teller operations when required.
• Attend meetings and execute on sales goals.
• Respond to customer complaints promptly.
• Assist with on-the-job sales training.
• Perform other duties as assigned.

Skills

Problem Analysis

Focus on Results

Initiative

Service Orientation

Focus on Quality

Perseverance

Resourceful

Teamwork

Oral and written Communication

Bilingual (English/Spanish) preferred

Computer literate (Microsoft programs)

Education

High school graduate or GED equivalent

Job description

IBC Bank in Stone, CA is seeking a Sales Associate to deliver efficient customer and financial services and to promote bank products and services to walk-in customers. You will help establish new relationships and represent the IBC Experience with professionalism.

The role requires strong communication, problem solving, and teamwork, with bilingual English/Spanish preferred. This in-office position offers daily customer interaction and opportunities to grow within the branch network.