Customer-First Banking Sales Associate

IBC Bank; Beeville (TX); On-site; USD 18,000 - 23,000; Full time

Job summary

IBC Bank is hiring a Sales Associate to provide efficient customer and financial services and deliver the “IBC Experience.” The role focuses on meeting customer needs by offering bank products, developing relationships, and supporting branch operations.

In-office, full-time position within the 400 Retail Sales and Service department, with opportunities to assist other branches and participate in on-the-job sales training.

Qualifications

• High school graduate or GED equivalent.
• 1+ years of experience interacting with people preferred.

Responsibilities

• Deliver the IBC Experience by providing prompt, efficient, and friendly customer service
• Meet customer financial needs by promoting bank products and services through walk in customers, follow up calls, onboarding, aisle time, and outreach activities
• Assist with branch opening/closing procedures and dual control
• Adhere to policies and procedures of the New Account Opening Process
• Support Branch Manager with adherence to the Compliance Facility Checklist
• Maintain branch inventory and supplies
• Flexibility to travel and assist other branches
• Flexibility to assist and perform teller operation functions
• Attend meetings and other events
• Maintain individual sales performance goals
• Promptly respond to and communicate customer complaints
• Assist with on-the-job sales training
• Other duties as assigned

Skills

Problem Analysis

Focus on Results

Initiative

Service Orientation

Quality Focus

Perseverance

Resourceful

Teamwork

Communication

Bilingual English/Spanish

Microsoft Office

Education

High school diploma or GED

Job description

IBC Bank is hiring a Sales Associate to provide efficient customer and financial services and deliver the “IBC Experience.” The role focuses on meeting customer needs by offering bank products, developing relationships, and supporting branch operations.

In-office, full-time position within the 400 Retail Sales and Service department, with opportunities to assist other branches and participate in on-the-job sales training.