Customer-Centric Banking Center Leader

Fifth Third Bank; Chicago (IL); On-site; USD 45,000 - 86,000; Full time

Job summary

Fifth Third Bank in Chicago is recruiting for a Financial Center Manager program participant to rotate through Operations, Sales & Service, Lending, Small Business, and Preferred and Sales & Operations Management, preparing for a Financial Center Manager role.

The program emphasizes hands-on learning, leadership development, and mastery of the bank’s products, processes, and policies to deliver a top-tier customer experience.

Qualifications

• College degree or two (2) or more years of leadership experience in a sales environment.
• Ability to professionally represent Fifth Third Bank in verbal and written communication.
• Capable of analyzing credit and financial information.
• Ability to successfully execute and coach sales activities.
• Exhibits business acumen.
• Demonstrated ability in making sound decisions.
• S.A.F.E. Act registration at the time of employment through NMLS is required.

Responsibilities

• Complete FCMA roadmap and onboarding activities from day one to program completion.
• Develop and deepen Consumer and Small Business customer relationships through consultative selling.
• Understand Fifth Third's products, services, processes, and internal resources to guide and lead the team.
• Source, coach and lead a team to reinforce our Core Values and One Bank culture.
• Follow the Bancorp Code of Business Conduct and Ethics and other policies.

Skills

Leadership

Verbal & written communication

Sales ability

Financial analysis

Decision making

Education

College degree

Job description

Fifth Third Bank in Chicago is recruiting for a Financial Center Manager program participant to rotate through Operations, Sales & Service, Lending, Small Business, and Preferred and Sales & Operations Management, preparing for a Financial Center Manager role.

The program emphasizes hands-on learning, leadership development, and mastery of the bank’s products, processes, and policies to deliver a top-tier customer experience.