Financial Center Manager | Leadership & Sales Training

Fifth Third; Chicago (IL); On-site; USD 45,000 - 86,000; Full time

Job summary

Fifth Third Bank in Chicago, IL is seeking candidates to join a comprehensive FCMA onboarding program. You will rotate through Operations, Sales & Service, Lending, Small Business, Preferred and Sales & Operations Management to prepare for a Financial Center Manager role.

The program emphasizes consultative selling, relationship-building with Consumer and Small Business customers, and a deep understanding of our products and processes.

Qualifications

• College degree or two (2) or more years of leadership experience in a sales environment
• Ability to professionally represent Fifth Third Bank in verbal and written communication
• Capable of analyzing credit and financial information
• Ability to successfully execute and coach sales activities
• Exhibits business acumen
• Demonstrated ability in making sound decisions
• This position requires S.A.F.E. Act registration at the time of employment through the Nationwide Mortgage Licensing System (NMLS). The NMLS web site provides MU4R questions and registration.

Responsibilities

• Complete FCMA roadmap as intended and all onboarding activities from day one to program completion, including the successful completion of a Consultative Selling Skills Certification
• Become proficient at deepening Consumer and Small Business customer relationships by providing a memorable customer experience
• Gain knowledge, demonstrate and maintain a working knowledge of Fifth Third's products, services processes, and internal resources to stay informed, guide and lead the team
• Become skilled at the consultative sales process to proactively identify the financial needs of current or prospective customers and recommend the appropriate solutions to meet those needs
• Understand how to develop an integrated book of business strategy in which all customers, through all channels, have a Financial Needs Assessment (FNA) and are assigned to the best banker for proactive ongoing support
• Learn how to source, develop, coach and lead a team that reinforces our Core Values and business strategies
• Learn to cultivate a One Bank culture that proactively collaborates with business partners
• Participate in activities that benefit the communities we serve
• Follow the Bancorp Code of Business Conduct and Ethics and other related policies and procedures, modeling the ethical behavior expected from every employee
• Additional duties as assigned

Skills

Leadership experience

Sales

Communication

Decision making

Education

College degree

Job description

Fifth Third Bank in Chicago, IL is seeking candidates to join a comprehensive FCMA onboarding program. You will rotate through Operations, Sales & Service, Lending, Small Business, Preferred and Sales & Operations Management to prepare for a Financial Center Manager role.

The program emphasizes consultative selling, relationship-building with Consumer and Small Business customers, and a deep understanding of our products and processes.