Financial Center Manager I - Banking Leadership & Growth

Fifth Third Bank; Chicago (IL); On-site; USD 45,000 - 86,000; Full time

Job summary

Fifth Third Bank is seeking a Financial Center Manager I in Chicago, IL (McKinley Park) to participate in a comprehensive onboarding and education program, with rotations across Operations, Sales & Service, Lending, Small Business, and more. The program prepares candidates for a Financial Center Manager role within the bank.

The role emphasizes developing strong customer relationships, guiding teams, and applying consultative selling skills.

Qualifications

• College degree or two (2) or more years of leadership experience in a sales environment.
• Ability to professionally represent Fifth Third Bank in verbal and written communication.
• Capable of analyzing credit and financial information.
• Ability to successfully execute and coach sales activities.
• Exhibits business acumen.
• Demonstrated ability in making sound decisions.
• This position requires S.A.F.E. Act registration at the time of employment through the Nationwide Mortgage Licensing System (NMLS). The NMLS web site (mortgage.nationwidelicensingsystem.org) provides the MU4R questions and registration.

Responsibilities

• Complete FCMA roadmap as intended and all onboarding activities from day one to program completion, including the successful completion of a Consultative Selling Skills Certification
• Become proficient at deepening Consumer and Small Business customer relationships by providing a memorable customer experience
• Gain knowledge, demonstrate and maintain a working knowledge of Fifth Third's products, services processes, and internal resources to stay informed, guide and lead the team
• Become skilled at the consultative sales process to proactively identify the financial needs of current or prospective customers and recommend the appropriate solutions to meet those needs
• Understand how to develop an integrated book of business strategy in which all customers, through all channels, have a Financial Needs Assessment (FNA) and are assigned to the best banker for proactive ongoing support
• Learn how to source, develop, coach and lead a team that reinforces our Core Values and business strategies
• Learn to cultivate a One Bank culture that proactively collaborates with business partners
• Participate in activities that benefit the communities we serve
• Follow the Bancorp Code of Business Conduct and Ethics and other related policies and procedures, modeling the ethical behavior expected from every employee
• Additional duties as assigned

Skills

Leadership experience

Verbal written communication

Credit analysis

Coaching sales

Business acumen

Decision making

S.A.F.E. Act compliance

Education

College degree

Job description

Fifth Third Bank is seeking a Financial Center Manager I in Chicago, IL (McKinley Park) to participate in a comprehensive onboarding and education program, with rotations across Operations, Sales & Service, Lending, Small Business, and more. The program prepares candidates for a Financial Center Manager role within the bank.

The role emphasizes developing strong customer relationships, guiding teams, and applying consultative selling skills.