Customer-Centric Bank Teller — Sales & Service

Peoples-Bank

Sutton (WV)

On-site

USD 30,000 - 38,000

Full time

2 days ago

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Job summary

Peoples Bank in Flatwoods/Sutton, WV is seeking a Teller to provide friendly, accurate cash handling and customer service in a fast-paced branch. You will process deposits, withdrawals, and complex teller transactions, while identifying customer needs and referring them to appropriate partners.

The role emphasizes reliability, confidentiality, and adherence to bank policies. Ideal candidates have a High School diploma (or GED), at least 1 year of customer service experience, and strong

Qualifications

High School Diploma or GED.
Minimum 1 year related work experience in customer service.
Ability to work in a fast-paced environment with a high degree of accuracy and close attention to detail.
Proficient in basic computer operations and standard applications; quick to learn job-specific software.

Responsibilities

Deliver superior customer service with a friendly demeanor and willingness to help.
Develop and retain the customer base; greet by name and respond promptly.
Process deposits/withdrawals; maintain knowledge of account ownership.
Research and resolve customer issues; follow up on resolutions.
Make sales calls and referrals; record activities in Salesforce.
Maintain policy-compliant operations and security standards.

Skills

Customer service

Communication skills

Team player

Reliability

Attention to detail

Basic computer skills

Education

High School Diploma or GED

Tools

Salesforce

Job description

The role emphasizes reliability, confidentiality, and adherence to bank policies. Ideal candidates have a High School diploma (or GED), at least 1 year of customer service experience, and strong

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