Dynamic Teller: Customer Service & Sales Pro

Peoples-Bank; White Sulphur Springs (WV); On-site; USD 32,000 - 42,000; Full time

Job summary

Peoples Bank in White Sulphur Springs, WV seeks a friendly Teller to deliver exceptional service, handle deposits and withdrawals, and support customers with accounts and products. The role emphasizes accuracy, confidentiality, and adherence to bank policies while contributing to branch goals.

As part of a dynamic team, you will focus on relationship building, referrals to partners, and timely problem resolution, with reliable attendance and the ability to lift up to 25 lbs as needed.

Qualifications

• 1 year of related customer service experience or more.
• Ability to work in a fast-paced environment with accuracy.
• Excellent verbal and written communication and professional demeanor.

Responsibilities

• Deliver superior customer service with a friendly demeanor and professionalism.
• Develop and retain customer relationships; greet customers and know account ownership.
• Handle deposits and cash transactions; verify amounts and endorsements.
• Research and resolve customer issues; provide follow-up and escalate when needed.
• Initiate conversations to uncover customer needs and refer them to business partners.
• Make sales calls and meet branch referral goals; document activities in Salesforce.

Skills

Customer service

Sales

Communication

Teamwork

Education

High School Diploma or GED

Tools

Salesforce

Job description

Peoples Bank in White Sulphur Springs, WV seeks a friendly Teller to deliver exceptional service, handle deposits and withdrawals, and support customers with accounts and products. The role emphasizes accuracy, confidentiality, and adherence to bank policies while contributing to branch goals.

As part of a dynamic team, you will focus on relationship building, referrals to partners, and timely problem resolution, with reliable attendance and the ability to lift up to 25 lbs as needed.