Customer-Centric Bank Teller & CSR

Fifth Third Bank; Orlando (FL); On-site; USD 17,000 - 22,000; Part time

Job summary

Fifth Third Bank is seeking a CSR/Teller at Sand Lake in Orlando, FL to deliver excellent customer service and support daily banking operations. The role focuses on cash handling, balance accuracy, and confidential handling of customer information in a fast-paced retail banking environment.

Tom ensures customers receive timely responses, refers complex needs to bankers, and collaborates with the platform team to maintain efficient office operations. Flexibility in scheduling is required.

Qualifications

• High school diploma or GED required.
• Experience handling cash and operating transactional duties preferred.
• Strong interpersonal skills and ability to engage with customers.

Responsibilities

• Provide excellent customer service and guide customers to appropriate partners as needed.
• Perform daily teller duties and maintain accurate balancing records.
• Handle inquiries, resolve issues, and maintain confidentiality of customer information.
• Refer customers to bankers and partners for consultative conversations.
• Adhere to bank policies and code of conduct; display flexibility in scheduling.

Skills

Cash handling

Customer service

Public interaction

Education

High school diploma/GED

Job description

Fifth Third Bank is seeking a CSR/Teller at Sand Lake in Orlando, FL to deliver excellent customer service and support daily banking operations. The role focuses on cash handling, balance accuracy, and confidential handling of customer information in a fast-paced retail banking environment.

Tom ensures customers receive timely responses, refers complex needs to bankers, and collaborates with the platform team to maintain efficient office operations. Flexibility in scheduling is required.