Customer-Centric API Implementation Manager

Gigs, Inc.; San Francisco (CA); On-site; USD 200,000 - 250,000; Full time

Benefits offered by this job

Competitive base salary and equity

Stipends for home-office or work setup

Budget for learning and development

Free phone and international data plan

Job summary

Gigs, Inc. is seeking an implementation specialist based in San Francisco, CA. In this role, you will deliver customer implementations for API integrations, working closely with engineering and product teams.

Ideal candidates will have over 5 years of experience in the B2B SaaS sector, possess exceptional organizational skills, and be proactive problem solvers. The salary range is competitive at $200,000 to $250,000, alongside various benefits including learning stipends and competitive equity.

Qualifications

• 5+ years of experience in implementation, professional services, or product management.
• Outstanding organizational skills to juggle multiple high-priority projects.
• Strong technical aptitude and understanding of APIs and webhooks.

Responsibilities

• Deliver customer implementations by carefully scoping and delivering the right solution.
• Act as the key technical contact for customer integrations and advise on best practices.
• Coordinate cross-functional teams to drive alignment and achieve project goals.

Skills

API integrations

Project management

Communication skills

Technical aptitude

Tools

Smartsheets

Asana

Linear

Job description

Gigs, Inc. is seeking an implementation specialist based in San Francisco, CA. In this role, you will deliver customer implementations for API integrations, working closely with engineering and product teams.

Ideal candidates will have over 5 years of experience in the B2B SaaS sector, possess exceptional organizational skills, and be proactive problem solvers. The salary range is competitive at $200,000 to $250,000, alongside various benefits including learning stipends and competitive equity.