Banking Customer Service & Teller Expert

CorTrust Bank; Mitchell (SD); On-site; USD 34,000 - 44,000; Full time

Benefits offered by this job

401k with match

Employee Stock Ownership Plan

Paid time off

Employee Assistance Program

Job summary

CorTrust Bank in Mitchell, SD seeks a Full-Time Customer Service Representative to support customers and front-line operations. You will engage with customers, process teller transactions, and perform administrative duties to ensure smooth branch functions.

The role offers opportunities in a community-focused bank with a strong emphasis on service and team growth. The position requires guest-focused communication and adherence to bank policies and regulations.

Qualifications

• The ideal candidate has a combination of education and experience to perform primary duties with little supervision.
• Ability to adapt to system/process changes, problem solving and critical thinking.
• Demonstrates integrity, diplomacy, and respect; knowledge of banking regulations is a plus.

Responsibilities

• Engage professionally with internal and external clients and adhere to phone etiquette policies.
• Respond to inquiries and direct calls to appropriate bank areas.
• Identify client needs, recommend products/services, and refer to business partners when appropriate.
• Handle teller transactions including deposits, withdrawals, and payments; open personal deposit accounts.

Skills

Customer service

Communication

Cash handling

Job description

CorTrust Bank in Mitchell, SD seeks a Full-Time Customer Service Representative to support customers and front-line operations. You will engage with customers, process teller transactions, and perform administrative duties to ensure smooth branch functions.

The role offers opportunities in a community-focused bank with a strong emphasis on service and team growth. The position requires guest-focused communication and adherence to bank policies and regulations.