Customer-Focused Teller: Growth, Training & Benefits

Legence Bank; Evansville (IN); On-site; USD 34,000 - 38,000; Full time

Benefits offered by this job

Respect & Balance

Health Insurance

401(k) Match

Starting pay $17/hr

Career growth

PTO & Holidays

Training & Development

Parental leave

Performance bonus

Referral incentives

Job summary

Legence Bank in Evansville, IN is seeking a friendly Teller who serves as the first point of contact for customers, handling transactions, balancing cash drawers, and guiding clients to the right banker. You will deliver exceptional service, build relationships, and support daily branch operations. The position requires a High School diploma, cash handling experience, and basic Microsoft Office skills.

Core hours are 7:30 a.m. to 5:30 p.m.

Qualifications

• High School Diploma or Equivalent.
• 1 year of cash handling experience preferred.
• Proficiency in Microsoft Office.

Responsibilities

• Put customers at the center of everything they do by providing primary customer care at the teller line.
• Demonstrate care and understanding by engaging customers in conversations, actively listening, asking questions, and leveraging available conversation starters as needed.
• Work as part of a team to help customers succeed financially.
• Introduce customers to the appropriate banker or internal partner to proactively help meet their financial needs and provide appointment setting options as appropriate.
• Maintain a cash drawer including cash handling and balancing.
• Conduct basic services and account maintenance and transactions for customers.
• Complete service requests and support the branch customer experience through lobby leadership. Assist customers with address changes, contact information updates, check orders, debit card issuance and maintenance, and online access setup and resets.
• Serve as risk management leaders by understanding and managing risks in the business, adhering to policies, procedures and controls, and ensuring compliance with applicable laws, rules, and regulations.
• Promote all products and services to ensure customers have everything they need for a successful banking experience.
• Adhere to all Legence Bank Standards, serving as an example to other team members, as well as to our customers.
• Represent and promote the Company within the community.

Skills

Ethical

Detail Oriented

Accurate

Organized

Communication

Customer Oriented

Initiative

Judgment

Reliability

Cash handling

Education

High School Diploma or Equivalent

Cash handling experience preferred

Tools

Microsoft Office

Job description

Legence Bank in Evansville, IN is seeking a friendly Teller who serves as the first point of contact for customers, handling transactions, balancing cash drawers, and guiding clients to the right banker. You will deliver exceptional service, build relationships, and support daily branch operations. The position requires a High School diploma, cash handling experience, and basic Microsoft Office skills.

Core hours are 7:30 a.m. to 5:30 p.m.