Customer Care Specialist - Work From Home

California Jobs; Coachella (CA); Remote; USD 60,000 - 80,000; Full time

Job summary

A leading property management company is seeking a Customer Care Specialist to engage with customers remotely from anywhere in the U.S. This full-time position offers a competitive salary of $26.10 per hour, a comprehensive benefits package, and opportunities for career advancement. The successful candidate will provide top-tier customer service across various communication platforms while mastering the employer's Property Manager software.

Benefits

Comprehensive benefits package

Career advancement opportunities

Qualifications

• Minimum educational requirement: High School Diploma or GED.
• Experience in customer service or a related field preferred.
• Proficiency in handling customer inquiries across multiple channels.

Responsibilities

• Serve as the direct link between customers and the employer's Property Manager platform.
• Manage customer conversations daily across various channels (phone, chat, email, etc.).
• Log and document customer interactions thoroughly and professionally.

Skills

Exceptional phone and listening skills

Strong written and verbal communication skills

Ability to handle multiple customer interactions simultaneously

Education

High School Diploma or GED

Job description

Customer Care Specialist - Work From Home

Pay $26.10 / hour

Employment type Full-Time

Job Description

Req#: 32626081248 Employer Industry: Property Management Software

Why consider this job opportunity:
- Salary up to $26.10 per hour
- Comprehensive benefits package available
- Opportunity for career advancement and growth within the organization
- Work remotely from anywhere in the U.S.
- Engage in a dynamic environment with diverse customer interactions
- Immediate hiring for qualified candidates

What to Expect (Job Responsibilities):
- Serve as the direct link between customers and the employer's Property Manager platform
- Master product knowledge to provide accurate troubleshooting and workflow guidance
- Manage customer conversations daily across various channels (phone, chat, email, etc.)
- Deliver top-tier service while meeting or exceeding performance metrics
- Log and document customer interactions thoroughly and professionally

What is Required (Qualifications):
- Must be available and punctual for scheduled work shifts
- Minimum educational requirement: High School Diploma or GED
- Exceptional phone and listening skills
- Strong written and verbal communication skills
- Ability to handle multiple customer interactions simultaneously

How to Stand Out (Preferred Qualifications):
- Experience in customer service or a related field
- Familiarity with property management software solutions
- Ability to work independently in a remote setting
- Proficiency in handling customer inquiries across multiple channels

#CustomerService #RemoteWork #PropertyManagement #CareerOpportunity #CompetitivePay

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About the company

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