Customer Care Specialist — SAP & Order Management

BCforward; Golden Valley (MN); On-site; USD 22,041 - 27,552; Full time

Job summary

A staffing solutions firm is seeking a Customer Service Representative in Golden Valley, Minnesota, to ensure customer needs are met with a focus on order management and systems support. The ideal candidate will have a high school diploma and 1-2 years of customer service experience, particularly with SAP. Candidates should possess strong Microsoft Office skills and be driven to improve customer care processes. This role offers a pay rate of $16-$20/hr and requires excellent communication skills.

Qualifications

• High school diploma is mandatory.
• 1-2 years of related customer service experience required.
• Proficiency in Microsoft Office Suite is necessary.

Responsibilities

• Prepare orders for customers daily while managing requests via phone and email.
• Work to meet electronic ordering growth initiatives.
• Understand SAP features and troubleshoot issues.

Skills

Proficient in Microsoft Word

Proficient in Microsoft Excel

Proficient in Microsoft Outlook

Education

High school diploma

BS in Business or related degree

Tools

SAP

Oracle

Job description

A staffing solutions firm is seeking a Customer Service Representative in Golden Valley, Minnesota, to ensure customer needs are met with a focus on order management and systems support. The ideal candidate will have a high school diploma and 1-2 years of customer service experience, particularly with SAP. Candidates should possess strong Microsoft Office skills and be driven to improve customer care processes. This role offers a pay rate of $16-$20/hr and requires excellent communication skills.