Customer Care Specialist - Order Support & Solutions

Specialty Distribution Group LLC; Corpus Christi (TX); On-site; USD 28,000 - 55,000; Full time

Benefits offered by this job

Competitive Compensation

Medical, Dental and Vision

401(k) Matching

Paid Holiday and PTO

Flexible Spending Accounts (FSA)

Health Savings Account (HSA)

Life & Disability Insurance

Job summary

QXO invites you to join a local team in Corpus Christi, TX, providing order support and product information to customers. You will collaborate with Outside Sales Reps, Production, Inside Sales, Credit and Delivery to ensure smooth order fulfillment and exceptional service.

The role emphasizes strong communication, basic math, and a personable, professional attitude. Local travel is possible, with emphasis on customer satisfaction and accuracy.

Qualifications

• Minimum 18 years of age.
• Valid driver's license if operating a vehicle for company purposes.
• 1-2 years of experience in a customer service role.
• Ability to perform basic math calculations.
• Personable, enthusiastic and engaging personality.
• Excellent communication skills, both verbal and written.

Responsibilities

• Serve as the key customer contact for the branch, providing order support and product information.
• Collaborate with Outside Sales Reps, Production Personnel, Inside Sales, Credit and Delivery to support order fulfillment.
• Maintain a positive rapport with customers and provide world-class service.

Skills

Customer service

Communication skills

Math basics

Job description

QXO invites you to join a local team in Corpus Christi, TX, providing order support and product information to customers. You will collaborate with Outside Sales Reps, Production, Inside Sales, Credit and Delivery to ensure smooth order fulfillment and exceptional service.

The role emphasizes strong communication, basic math, and a personable, professional attitude. Local travel is possible, with emphasis on customer satisfaction and accuracy.