Customer Experience Specialist — Mobility Solutions

National Seating & Mobility; Centennial (CO); On-site; USD 26,000 - 37,000; Full time

Benefits offered by this job

Paid Time Off

Company Holidays

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

401k Match

Tuition Reimbursement

Job summary

National Seating & Mobility (NSM) is seeking a diligent team member for a full-time, day-shift role in Centennial, CO. You will handle calls, manage orders with branches and clinicians, assist with work orders and funding eligibility, and support inventory and delivery processes.

The position emphasizes strong communication, computer proficiency, and customer-focused service as part of NSM's mission to provide mobility solutions. We value teamwork and client-centered care across all departments.

Qualifications

• High School Diploma or GED required.
• Strong communication skills.
• Proficient with computers and basic software.
• Excellent organizational abilities and attention to detail.
• Customer-focused with professional demeanor.

Responsibilities

• Answer phone calls and manage inquiries professionally.
• Coordinate order management with branch staff, clients, clinicians, and caregivers.
• Assist in completing work orders and verify client information and funding eligibility.
• Perform data entry, clerical tasks, and assist with inventory and deliveries.

Skills

Communication proficiency

Computer proficiency

Organizational skills

Customer/client focus

Education

High School Diploma or GED

Job description

National Seating & Mobility (NSM) is seeking a diligent team member for a full-time, day-shift role in Centennial, CO. You will handle calls, manage orders with branches and clinicians, assist with work orders and funding eligibility, and support inventory and delivery processes.

The position emphasizes strong communication, computer proficiency, and customer-focused service as part of NSM's mission to provide mobility solutions. We value teamwork and client-centered care across all departments.