Client Care Specialist — Mobility Solutions

National Seating & Mobility; Springfield (VA); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Paid Time Off

Company paid holidays

Health, Dental, Vision, & Life Ins.

401k Company Match

Tuition reimbursement

Job summary

National Seating & Mobility (NSM) seeks mission-driven team members in Virginia to support our 360-degree Complex Mobility Solutions. The role involves answering inquiries, coordinating orders with branches, clinicians, and caregivers, and assisting with work orders and inventory.

NSM emphasizes equal opportunity employment and ongoing growth. We value HEARTS: Honor, Excellence, Accountability, Respect, Teamwork, and Service, and provide employees with meaningful experiences, training, and

Qualifications

• High School Diploma or GED required.
• Strong communication and computer skills.
• Excellent organizational abilities and customer focus.

Responsibilities

• Answer phone calls and manage phone requests and inquiries in a helpful and professional manner.
• Order management, coordinating with branch staff, clients, clinicians, and care givers.
• Assists in completion of work orders including client information, equipment detail entry, and funding eligibility verification.
• Performs data entry, clerical support tasks, assists with physical inventory, and accepts delivery of goods.

Skills

Communication Proficiency

Computer Proficiency

Organizational Skills

Customer/Client Focus

Education

High School Diploma or GED

Job description

National Seating & Mobility (NSM) seeks mission-driven team members in Virginia to support our 360-degree Complex Mobility Solutions. The role involves answering inquiries, coordinating orders with branches, clinicians, and caregivers, and assisting with work orders and inventory.

NSM emphasizes equal opportunity employment and ongoing growth. We value HEARTS: Honor, Excellence, Accountability, Respect, Teamwork, and Service, and provide employees with meaningful experiences, training, and