Customer Care Specialist | Growth & Community Impact

Sundi Williamson - State Farm Agent; Rincon (GA); On-site; USD 32,000 - 48,000; Full time

Job summary

Our Rincon, GA office, led by Sundi Williamson - State Farm Agent, is seeking a Customer Relations Representative to build lasting client relationships and deliver responsive service. The role emphasizes strong communication, teamwork, and a customer-first approach within a State Farm independent contractor environment.

You will engage with clients on policy questions, billing, and claims while upholding the agency's values and local community focus.

Qualifications

• Excellent interpersonal skills.
• Excellent communication skills—written, verbal and listening.
• People oriented and customer-focused.
• Self-motivated with a strong work ethic.

Responsibilities

• Establish customer relationships and follow up with customers as needed.
• Provide prompt, accurate, and friendly customer service, including inquiries about insurance availability, eligibility, coverages, policy changes, transfers, claims, and billing clarification.
• Maintain a strong work ethic with a total commitment to success each day.

Skills

Interpersonal skills

Communication skills

People oriented

Self-motivated

Customer service

Teamwork

Job description

Our Rincon, GA office, led by Sundi Williamson - State Farm Agent, is seeking a Customer Relations Representative to build lasting client relationships and deliver responsive service. The role emphasizes strong communication, teamwork, and a customer-first approach within a State Farm independent contractor environment.

You will engage with clients on policy questions, billing, and claims while upholding the agency's values and local community focus.