Customer Service Specialist - Growth & Training

State-Farm-319b4913; Dacula (GA); On-site; USD 32,000 - 45,000; Full time

Benefits offered by this job

Life insurance

Advancement opportunities

Paid time off

Training & development

Bonus based on performance

Competitive salary

Flexible schedule

Job summary

Natacha Jocelyn - State Farm Agent in Georgia seeks a Customer Service Representative to deliver exceptional service, answer inquiries, and coordinate with the team to support the community. You will build relationships, handle follow-ups, and maintain records to help grow the agency's insurance business.

Strong communication, attention to detail, and a customer-first mindset are essential, with bilingual Spanish being a plus.

Qualifications

• Dedicated to customer service.
• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.
• Bilingual Spanish preferred.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Answer customer inquiries and requests.
• Maintain accurate records of customer interactions.

Skills

Customer service

Communication

Interpersonal skills

Multitasking

Bilingual Spanish

Job description

Natacha Jocelyn - State Farm Agent in Georgia seeks a Customer Service Representative to deliver exceptional service, answer inquiries, and coordinate with the team to support the community. You will build relationships, handle follow-ups, and maintain records to help grow the agency's insurance business.

Strong communication, attention to detail, and a customer-first mindset are essential, with bilingual Spanish being a plus.