Customer Relations Representative - State Farm Agent Team Member

Sundi Williamson - State Farm Agent; Rincon (GA); On-site; USD 32,000 - 48,000; Full time

Job summary

Our Rincon, GA office, led by Sundi Williamson - State Farm Agent, is seeking a Customer Relations Representative to build lasting client relationships and deliver responsive service. The role emphasizes strong communication, teamwork, and a customer-first approach within a State Farm independent contractor environment.

You will engage with clients on policy questions, billing, and claims while upholding the agency's values and local community focus.

Qualifications

• Excellent interpersonal skills.
• Excellent communication skills—written, verbal and listening.
• People oriented and customer-focused.
• Self-motivated with a strong work ethic.

Responsibilities

• Establish customer relationships and follow up with customers as needed.
• Provide prompt, accurate, and friendly customer service, including inquiries about insurance availability, eligibility, coverages, policy changes, transfers, claims, and billing clarification.
• Maintain a strong work ethic with a total commitment to success each day.

Skills

Interpersonal skills

Communication skills

People oriented

Self-motivated

Customer service

Teamwork

Job description

Future Opening: Customer Relations Representative - State Farm Agent Team Member

Position Overview

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Maintain a strong work ethic with a total commitment to success each and every day.

Requirements

• Excellent interpersonal skills
• Excellent communication skills - written, verbal and listening
• People-oriented
• Self-motivated
• Dedicated to customer service
• Ability to work in a team environment

This position is with a State Farm independent contractor agent, not with State Farm InsuranceCompanies. Employees of State Farm agents must be able to successfully complete anyapplicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.

Are You Driven & Ambitious?

This busy insurance and financial services office has a passion to make a difference in the lives of others and better the community. If you want to work in an environment that is fun, challenging, and rewarding, then Sundi Williamson - State Farm Agent may be the right fit for you! If you are self-motivated, possess an entrepreneurial spirit andhave a desire to win and achieve results, please consider joining our team.

About Our Agency

• Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
• Our office is located in Rincon, Ga.
• I am a second generation State Farm agent.
• We have 60+ years of combined insurance experience in our office.

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

Are you willing and able to commute to our office in Rincon, GA 31326? *

Our employment process requires an in-depth background investigation verifying clear criminal history. Are you willing to proceed with this application? *

Make a difference in your community every day

Gain confidence and grow your career

Earn benefits and rewards that are second to none