Customer Care Specialist - Growth & Benefits in Orlando

Nimbus Global; Orlando (FL); Presencial; USD 55.000 - 77.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health insurance (medical, dental, and

401(k) with company matching

Paid time off (vacation, sick leave, +

Descripción de la vacante

Nimbus Global is hiring a Customer Service Representative in Orlando, FL for a full-time position with a salary range of $55,000 to $76,567 per year. You will handle customer inquiries, assist with order tracking, shipping coordination, and resolve issues to ensure customer satisfaction.

Located in Orlando, you will contribute to a collaborative team known for a friendly atmosphere and commitment to service excellence, while maintaining accurate customer records and supporting sales and support

Formación

• High school diploma or equivalent.
• Previous customer service experience preferred.
• Strong communication skills are essential.
• Proficiency with computer software and customer service tools.

Responsabilidades

• Respond to customer inquiries and complaints promptly and professionally.
• Assist customers with product information, order status, and shipping details.
• Troubleshoot and resolve customer issues to ensure satisfaction.
• Maintain accurate and up-to-date customer records.
• Collaborate with the sales and support teams to enhance customer experience.

Conocimientos

Communication skills

Problem solving

Multitasking

Computer software proficiency

Customer service mindset

Educación

High school diploma or equivalent

Herramientas

CRM software

Order management systems

Descripción del empleo

Nimbus Global is hiring a Customer Service Representative in Orlando, FL for a full-time position with a salary range of $55,000 to $76,567 per year. You will handle customer inquiries, assist with order tracking, shipping coordination, and resolve issues to ensure customer satisfaction.

Located in Orlando, you will contribute to a collaborative team known for a friendly atmosphere and commitment to service excellence, while maintaining accurate customer records and supporting sales and support