Customer Care Specialist — Flexible Schedule & Growth Path

State Farm; Jackson (MS); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

State Farm Agent Team Member role with Jeff Zachary - State Farm Agent requires a customer-focused individual to deliver exceptional service and support the growth of the agency. You will handle inquiries, policy changes, and claims while maintaining accurate records and building trust within the community.

The position offers growth opportunities for driven candidates, with a supportive team environment and potential advancement within State Farm's local agency network.

Qualifications

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication

Interpersonal skills

Detail-oriented

Job description

State Farm Agent Team Member role with Jeff Zachary - State Farm Agent requires a customer-focused individual to deliver exceptional service and support the growth of the agency. You will handle inquiries, policy changes, and claims while maintaining accurate records and building trust within the community.

The position offers growth opportunities for driven candidates, with a supportive team environment and potential advancement within State Farm's local agency network.