Insurance Customer Care Specialist - Flexible Schedule

FRANK CUSTABLE - State Farm Agent; Wheaton (IL); On-site; USD 38,000 - 46,000; Full time

Benefits offered by this job

Bonus based on performance

Company parties

Competitive salary

Flexible schedule

Free food & snacks

Opportunity for advancement

Paid time off

Signing bonus

Training & development

Job summary

Frank Custable's State Farm Agent is seeking a customer service representative to deliver exceptional experiences, answer inquiries, process policy changes, and support the community. You will coordinate with agency team members and help customers with their insurance needs.

This role emphasizes a customer-focused, empathetic approach with opportunities for internal growth for driven, sales-minded individuals.

Qualifications

• Excellent communication and interpersonal skills.
• Detail-oriented with the ability to multitask.
• Previous customer service experience preferred.
• Property & Casualty licensed preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication skills

Detail-oriented

Multitasking

Customer service experience

Job description

Frank Custable's State Farm Agent is seeking a customer service representative to deliver exceptional experiences, answer inquiries, process policy changes, and support the community. You will coordinate with agency team members and help customers with their insurance needs.

This role emphasizes a customer-focused, empathetic approach with opportunities for internal growth for driven, sales-minded individuals.