Customer Care Specialist – Fast-Paced Home Services

Bardi Heating, Cooling, Plumbing, Electrical; Norcross (GA); On-site; USD 35,000 - 48,000; Full time

Benefits offered by this job

Competitive Pay with Bonus Opportunities

Medical, Dental, and Vision Benefits

Paid Holidays & Paid Vacation

401(k) with Company Match

Paid Training & Ongoing Coaching

Employee Appreciation Events

Benefits Start After Only 60 Days

Job summary

Bardi Home Services is looking for friendly and motivated Customer Service Representatives in Norcross, Georgia. In this role, you'll be the first voice our customers hear, answer questions, schedule appointments, and ensure every customer feels valued and respected.

You will thrive in a positive team culture, with competitive pay and benefits including medical, dental, vision, and more.

Qualifications

• Prior experience in customer service or call center preferred.
• Comfortable with computers and software systems.
• Bilingual (English/Spanish) a plus but not required.

Responsibilities

• Handle a high volume of incoming customer calls professionally.
• Schedule service appointments coordinating with technicians.
• Resolve customer concerns calmly and professionally.
• Document calls and track customer interactions accurately.
• Collaborate with team members for seamless customer experience.

Skills

Excellent communication skills

Strong attention to detail

Ability to multitask

Team player

Education

High school diploma or equivalent

Job description

Bardi Home Services is looking for friendly and motivated Customer Service Representatives in Norcross, Georgia. In this role, you'll be the first voice our customers hear, answer questions, schedule appointments, and ensure every customer feels valued and respected.

You will thrive in a positive team culture, with competitive pay and benefits including medical, dental, vision, and more.